A Model-Driven Configuration Management System for Advanced IT Service Management (bibtex)
by , ,
Abstract:
A popular guideline to manage today's complex and heterogeneous IT systems is the IT Infrastructure Library (ITIL), which provides a catalogue of best practices for IT Service Management (ITSM). However, state-of-the-art implementations of ITIL rely on a set of XML-based standards. To ease manageability and effectively exploit a Configuration Management System (CMS), which is the integral part of ITSM, we suggest in this paper a model-driven CMS by applying Model-Driven Engineering (MDE). Metamodel based models improve the manageability by providing a suitable abstraction, which enables direct user interaction as well as the application of MDE techniques such as model transformations. Furthermore, vital elements of a model-driven CMS are runtime models, which capture the managed system. In addition, this paper reports on a first prototype implementation of a model-driven CMS that exploits runtime models, their automatic maintenance, model-based analysis on these runtime models, and automatic adaptation of the managed system by facilitating changes on runtime models.
Reference:
A Model-Driven Configuration Management System for Advanced IT Service Management (Holger Giese, Andreas Seibel, Thomas Vogel), In Proceedings of the 4th International Workshop on Models@run.time at the 12th IEEE/ACM International Conference on Model Driven Engineering Languages and Systems (MoDELS 2009), Denver, Colorado, USA (Nelly Bencomo, Gordon Blair, Robert France, Cedric Jeanneret, Freddy Munoz, eds.), CEUR-WS.org, volume 509, 2009.
Bibtex Entry:
@InProceedings{GSV-MRT09,
AUTHOR = {Giese, Holger and Seibel, Andreas and Vogel, Thomas},
TITLE = {{A Model-Driven Configuration Management System for Advanced IT Service Management}},
YEAR = {2009},
MONTH = {October},
BOOKTITLE = {Proceedings of the 4th International Workshop on Models@run.time at the 12th IEEE/ACM International Conference on Model Driven Engineering Languages and Systems (MoDELS 2009), Denver, Colorado, USA},
VOLUME = {509},
PAGES = {61-70},
EDITOR = {Bencomo, Nelly and Blair, Gordon and France, Robert and Jeanneret, Cedric and Munoz, Freddy},
SERIES = {CEUR Workshop Proceedings},
PUBLISHER = {CEUR-WS.org},
URL = {http://ceur-ws.org/Vol-509/paper_7.pdf},
OPTacc_url = {},
PDF = {uploads/pdf/GSV-MRT09_paper_7.pdf},
ABSTRACT = {A popular guideline to manage today's complex and heterogeneous IT systems is the IT Infrastructure Library (ITIL), which provides a catalogue of best practices for IT Service Management (ITSM). However, state-of-the-art implementations of ITIL rely on a set of XML-based standards. To ease manageability and effectively exploit a Configuration Management System (CMS), which is the integral part of ITSM, we suggest in this paper a model-driven CMS by applying Model-Driven Engineering (MDE). Metamodel based models improve the manageability by providing a suitable abstraction, which enables direct user interaction as well as the application of MDE techniques such as model transformations. Furthermore, vital elements of a model-driven CMS are runtime models, which capture the managed system. In addition, this paper reports on a first prototype implementation of a model-driven CMS that exploits runtime models, their automatic maintenance, model-based analysis on these runtime models, and automatic adaptation of the managed system by facilitating changes on runtime models.}
}
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