Enhancing Content between Iterations of a MOOC – Effects on Key Metrics
This paper presents our findings of a comparison study conducted on three iterations of a MOOC run on our platform openHPI. We present the main facts shared by the courses and the planned as well as occurred differences. Additionally, we discuss the added technical features such as user groups along with the expected and actual outcomes. We relate our experiences from the second and third iteration to those of the first one. Findings show that demand for high quality content endures, even if the topic is rather specialized. Expectations of participants towards online courses are growing in general due to an increasing amount of organizations offering lectures. MOOCs are compared to school lessons, distance education and seminars. As a result, the pressure on platforms is increasing with regards to content, service and reliability. To cope with that, we share best practices and propose promising improvements to the platform and future courses.