Steffen Goertz is an Innovation Consultant with a specialization in customer orientation. He has over 20 years of experience in the field and is certified as a Design Thinking Coach from the Hasso-Plattner-Institut (HPI) Potsdam with experience of 5000+ workshopping hours.
Throughout his career, he has helped businesses to develop innovative solutions that meet the needs and expectations of their customers. He has worked with a variety of businesses to review and improve their innovation processes, always ensuring that the customer perspective is at the Forefront. He supported Companies delivering improvements to their operations from strategy to process redesign to pragmatic and successful implementation.
In addition to his focus on customer orientation, he has also utilized in project management skills to ensure the successful implementation of these innovative solutions.