Current trends reveal that citizens are increasingly demanding more innovative participation formats and transparency from their governments and administration. Read the editorial and the interview to find out how Design Thinking can help the public sector become more innovative and participatory. Our Program Lead María-José Juarez also elaborates on the challenges of implementing innovations in public policy.
Interview with María-José Juarez
Program Lead at HPI d-school
In the interview, María-José Juarez calls for citizen-centered policy-making that is open to brand-new problem-solving approaches. Design Thinking poses a great opportunity for the public sector because innovations have an immediate impact on citizens, thus offering great potential. In order to realize this potential, public policy should allow safe(r) spaces for failure, learning and iteration - already a core practice in Design Thinking innovation labs.
