Tele-Board MED in use: Doctor and patient work on the treatment notes together.
Patients can take a copy of their notes home.

Tele-Board MED

Many people feel medical treatments should be improved. In Germany, a new law has been passed in 2013 that points the way.

Cooperation. Doctor and patient shall cooperate as equals throughout the treatment. Thus, it is important to balance out differences in knowledge and to strengthen the patient’s decision-making ability.

Sovereignty of the patient. As a patient, one does not want to be completely at the mercy of the doctor’s. Therefore, the doctor is obliged to explain both situation and treatment options in an understandable manner to the patient. The decision-making authority then lies with the patient.

Transparency of medical records. As a patient, you have the right to access your own medical record. If some piece of content is unintelligible, the doctor needs to explain it.

Documentation. The doctor is obligated to generate a comprehensive medical record that is updated promptly in connection with the treatment.

Error prevention.
For patients, malpractices may have dramatic consequences. Therefore, it is important to establish a successful error prevention culture. An essential step is to ensure careful documentation.

Many of those requirements are not fully met yet. As part of the HPI Stanford Design Thinking Research Program, the team of Prof. Christoph Meinel develops a system for doctors and patients that eases teamwork.

All builds on transparency. Important pieces of information from the patient record are depicted graphically, easy to be seen and understood by both doctor and patient. This overview may also help to prevent errors.  Even the patient can spot some mistakes, e.g. an incorrectly recorded medical history. In addition, the system helps doctors to create a comprehensive documentation in a very time efficient manner.

Currently we are testing Tele-Board MED in psychotherapeutic treatments. Technically, the system is based on Tele-Board, which has been invented and developed at the Hasso Plattner Institute.

Videos

Team

  • Prof. Dr. Christoph Meinel
  • Dr. Julia von Thienen
  • M.Sc. Anja Perlich
  • Dipl. Inf. Matthias Wenzel

Publications

Articles

Thienen, J. P. A. von & Meinel, C. (2014). Let’s bring home even more benefits from design thinking: Ideas for an iterated design thinking process model. Electronic colloquium on design thinking research,http://ecdtr.hpi-web.de/report/2014/001.

Thienen, J. P. A. von & Meinel, C. (2014). A design thinking process to tackle individual life problems (created for use in behaviour psychotherapy). Electronic colloquium on design thinking research,http://ecdtr.hpi-web.de/report/2014/002.

 

Peer Reviewed Conference Papers

Perlich, A., Meinel, C. (2018). Cooperative Note-Taking in Psychotherapy Sessions: An Evaluation of the Therapist’s User Experience with Tele-Board MED. Proceedings of the IEEE 20th International Conference on e-Health Networking, Applications and Services (Healthcom), 1-6.

Perlich, A., Meinel, C., Zeis, D. (2018). Evaluation of the Technology Acceptance of a Collaborative Documentation System for Addiction Therapists and Clients. Proceedings of the European Medical Informatics Conference, Building Continents of Knowledge in Oceans of Data: The Future of Co-Created eHealth, 695-699.

Perlich, A., Thienen, J. P. A. von & Meinel, C. (2017). Establishing Therapeutic Alliance in Mental Health Care via Cooperative Documentation. Proceedings of the 16th World Congress on Medical and Health Informatics (MedInfo 2017).

Perlich, A., & Meinel, C. (2017). Juggling Doctor and Patient Needs in Mental Health Record Design. Proceedings of the 15th International Conference on Informatics, Management and Technology in Healthcare (ICIMTH 2017), Informatics Empowers Healthcare Transformation, 189-192.

Perlich, A., & Meinel, C. (2016). Patient-provider teamwork via cooperative note taking on Tele-Board MED. Proceedings of the European Medical Informatics Conference, Exploring Complexity in Health: An Interdisciplinary Systems Approach, 117-121.

Perlich, A., Sapegin, A., & Meinel, C. (2015). Implementation of Data Security Requirements in a Web-Based Application for Interactive Medical Documentation. Proceedings of the International Conference on Health Informatics (HealthInf 2015), 352–359.

Perlich, A., & Meinel, C. (2015). Automatic Treatment Session Summaries in Psychotherapy – A Step towards Therapist-Patient Cooperation. Procedia Computer Science, 63, 276–283.

Perlich, A., Thienen, J. P. A. von & Meinel, C. (2014). Supporting talk-based mental health interventions with digital whiteboards. Proceedings of the European Medical Informatics Conference, Volume 205, Health technologies and informatics, 433-437.

 

Book Chapters

Perlich, A., Thienen, J. P. A. von, Wenzel, M. & Meinel, C. (2018). Learning from Success and Failure in Healthcare Innovation: The Story of Tele-Board MED. In H. Plattner, C. Meinel and L. Leifer (eds.), Design Thinking Research. Making Distinctions: Collaboration versus Cooperation (327-345). Berlin: Springer. Available online at https://link.springer.com/chapter/10.1007/978-3-319-60967-6_17

Perlich, A., Thienen, J. P. A. von, Wenzel, M. & Meinel, C. (2017). Redesigning Medical Encounters with Tele-Board MED. In H. Plattner, C. Meinel and L. Leifer (eds.), Design Thinking Research. Taking Breakthrough Innovation Home (101-123). Berlin: Springer. Available online at https://www.springerprofessional.de/redesigning-medical-encounters-with-tele-board-med/10625426

Thienen, J. P. A. von, Perlich, A., Eschrig J. & Meinel, C. (2016). Smart Documentation with Tele-Board MED. In H. Plattner, C. Meinel and L. Leifer (eds.), Design Thinking Research. Making Design Thinking Foundational (203-233). Berlin: Springer. Available online at https://www.springerprofessional.de/smart-documentation-with-tele-board-med/2466466

Thienen, J. P. A. von, Perlich, A. & Meinel, C. (2015). Tele-Board MED: Supporting 21st-century-medicine for mutual benefit. In H. Plattner, C. Meinel and L. Leifer (eds.), Design Thinking Research. Building Innovators (101-130). Berlin: Springer.
Available online at https://www.springerprofessional.de/tele-board-med-supporting-twenty-first-century-medicine-for-mutu/2137692

Thienen, J. P. A. von, Noweski, C., Meinel, C., Lang, S., Nicolai, C. & Bartz, A. (2012). What can design thinking learn from behavior group therapy? In H. Plattner, C. Meinel and L. Leifer (eds.), Design thinking research. Measuring performance in context (285-302). Berlin: Springer.
Available online at https://www.hpi.uni-potsdam.de/fileadmin/user_upload/fachgebiete/meinel/papers/Book_Chapters/What_Can_Design_Thinking_Learn_from_Behavior_Group_Therapy.pdf.

Our Publications in Innovation and Design Thinking Research

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