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Tracking Business Process Deviations Automatically

On the basis of digital tracks in IT systems, such as SAP or Salesforce, it is possible to reconstruct and analyze business processes in the sense of process mining. Individual steps of company operations are combined into complete processes that are then visualized as a whole.

With their solution, at CeBIT HPI scientists present an automated comparison between target and actual operations. Transparent and efficient business processes are therefore made possible, which can be factually represented and continually optimized in the future. The new solution supports business analysts, quality managers, and auditors to quickly identify problems in the processes of companies. Modern technologies that are able to quickly handle large amounts of data are also implemented. As a result, it is possible to uncover issues such as the omission of steps, duplication of work, or violation of the dual-control principle.